Privacy Policy – Pocket Trainer App

Effective Date: 19-06-2025

Who We Are

Pocket Trainer is a fitness and wellness mobile application operated by:
HOLDXB Trading FZCO IFZA Business Park, Dubai – United Arab Emirates
Email: [email protected]
This privacy policy explains how we collect, use, and protect your information when you use our app
  1. 1. Data We Collect

    Pocket Trainer may collect the following types of data:

    1. A. Personal Information (linked to your identity)
      • Name
      • Email address
      • User ID or account identifier
    2. B. Fitness & Health Data
      • Workout logs
      • Exercise routines and performance tracking
      • Optional nutrition and goal-setting data

      Note: Pocket Trainer does not collect or store medical health records or HealthKit data.

    3. C. Device & Usage Information
      • Device ID (for analytics and error diagnostics)
      • Product interaction (e.g., session length, buttons tapped, screens viewed)
      • Crash logs and performance data
    4. D. Optional User-Generated Content
      • Photos, notes, or other content submitted in check-ins or transformation challenges

    We do not collect:

    • Payment information (handled by App Store)
    • Contact lists, precise location, or biometric data
    • Browsing history, voice data, or third-party advertising identifiers
  2. 2. How We Use Your Data

    We use the information collected solely for:

    • App Functionality: To create your account, log workouts, track progress, and personalize your experience.
    • Analytics: To improve performance, fix bugs, and understand user behavior (e.g., most-used features).
    • Customer Support: To respond to inquiries or troubleshoot issues you report.
    • Product Personalization: To tailor routines, programs, and nutritional feedback to your input.
  3. 3. Data Sharing & Third-Party Services
    1. Pocket Trainer does not share your data with advertising networks or data brokers, nor is your data used for tracking or targeted advertising.
    2. Third-party services we integrate with (e.g., Firebase or error tracking tools) may access anonymized or aggregated data strictly for app functionality or diagnostics. These partners are contractually obligated to protect your data.
  4. 4. Data Retention
    1. Data is securely stored and retained only as long as your account is active. If you delete your account, your data will be permanently deleted within 30 days unless retention is required by law.
  5. 5. Your Privacy Choices

    You may:

    • Update your profile information: You can update your details directly within the app.
    • Request data deletion: Contact us at [email protected] to request permanent deletion of your data.
    • Opt-out of non-essential analytics: Disable optional analytics where applicable in the app settings.
  6. 6. Children’s Privacy
    1. Pocket Trainer is not intended for users under 13 years of age, and we do not knowingly collect data from children.
  7. 7. Data Security
    1. We use technical and organizational measures to protect your data from unauthorized access, loss, or misuse.
  8. 8. Changes to This Policy
    1. This Privacy Policy may be updated to reflect legal or practice changes. Material changes will be communicated via the app or email.